Client Center

Did you recently move to Indiana? Are you in need of service or would you like to meet with a Financial Representative?

The Client Relations Center is here to serve you. We will make sure you will receive the best possible service or help you find solutions to match your investment and insurance needs with your financial goals.

Please contact:

Kathy McCrady, Director of Client Relations Center at 317-238-6505 or

Toll Free Number: 800-279-9374

Kathy joined Northwestern Mutual in January of 2018 and is a graduate of Indiana University with a Bachelor of Science in Business Administration. Prior to Northwestern Mutual, she managed both customer service teams and marketing initiatives. More recently, Kathy has moved to Indianapolis from Ft. Wayne to be close to her family. She has a variety of hobbies and pastimes, including spending time with her children and grandchildren, cycling, and golf.


Northwestern Mutual financial representatives have the opportunity to determine their own financial futures while making an impact on others.

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To learn more about Northwestern Mutual Investment Services, LLC and its financial representatives, visit: FINRA BrokerCheck